Resolved after 4 hours 30 minutes, affecting SSO Authentication, on October 10, 2025.
We have deployed mitigations for the SSO issue and are cautiously optimistic that we have a resolution. We are continuing to monitor for recurrence or for other related problems.
Affected components
Update timeline
- investigating Oct 10, 2025, 04:07 PM UTC
We have received reports that SSO is failing with the message Unknown error: An exception occurred. We believe that we have isolated the cause of this error and are working on an immediate fix. We will keep this page up to date with the status of this incident.
- resolved Oct 10, 2026, 08:37 PM UTC
We have deployed mitigations for the SSO issue and are cautiously optimistic that we have a resolution. We are continuing to monitor for recurrence or for other related problems.
Your product runs on more than Chromatic
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services