Chromatic Outage History
Chromatic is up right nowPingoru has recorded 358 incidents for Chromatic: 357 in the last 12 months and 26 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 33 | 1 of 720 (0%) |
| May 2026 | 194 | 0 of 744 (0%) |
| June 2026 | 79 | 0 of 720 (0%) |
| July 2026 | 33 | 25 of 744 (3%) |
| August 2026 | 2 | 0 of 744 (0%) |
| September 2026 | 5 | 15 of 720 (2%) |
| October 2026 | 2 | 391 of 560 (70%) |
Incidents, newest first
Minor October 23, 2026 Some builds fail to start 33m
Started Oct 23, 2026, 07:46 PM UTC· resolved Oct 23, 2026, 08:20 PM UTC
- investigating Oct 23, 2026, 07:46 PM UTC
We are experiencing degraded performance in web responses. Some users may experience longer load times, error pages, and builds that fail to start. We are investigating and have some mitigations in place.
Minor September 30, 2026 Intermittent build failures 5h 46m
Started Sep 30, 2026, 06:26 PM UTC· resolved Oct 01, 2026, 12:12 AM UTC
- investigating Sep 30, 2026, 06:26 PM UTC
We are investigating intermittent build failures.
- investigating Sep 30, 2026, 07:43 PM UTC
We are still investigating the intermittent build failures.
- investigating Sep 30, 2026, 08:03 PM UTC
The build queue backlog is decreasing, and we're monitoring it.
- resolved Oct 01, 2026, 12:12 AM UTC
Build times are stable again, and we're now processing builds as normal.
Minor September 30, 2026 Temporary interruption to CI job processing 21d
Started Sep 30, 2026, 05:53 PM UTC· resolved Oct 21, 2026, 06:03 PM UTC
- investigating Sep 30, 2026, 05:53 PM UTC
The Chromatic platform experienced a short interruption to CI job processing earlier today, with CI jobs exiting with the error Failed to extract stories from your Storybook. This issue should be resolved now, but we are monitoring the situation to ensure no regression.
Minor September 23, 2026 Slow builds 2h 34m
Started Sep 23, 2026, 08:10 PM UTC· resolved Sep 23, 2026, 10:44 PM UTC
- investigating Sep 23, 2026, 08:10 PM UTC
We are investigating delayed builds.
- investigating Sep 23, 2026, 09:11 PM UTC
We are continuing to investigate delayed builds.
- resolved Sep 23, 2026, 10:44 PM UTC
Build times are stables, and we're now processing builds as normal.
Minor September 4, 2026 Published Storybook MCP errors 56m Hosted Storybook
Started Sep 04, 2026, 04:20 PM UTC· resolved Sep 04, 2026, 05:16 PM UTC
- investigating Sep 04, 2026, 04:20 PM UTC
We are investigating 503 and 504 errors on published Storybook MCP servers.
- investigating Sep 04, 2026, 04:50 PM UTC
We're rolling out a fix for the published Storybook MCP and continuing to monitor.
- resolved Sep 04, 2026, 05:16 PM UTC
Published Storybook MCP has returned to normal, and requests are resolving as expected.
Minor August 3, 2026 Hosted Storybook recovered –
Started Aug 03, 2026, 02:02 PM UTC· resolved Aug 03, 2026, 02:02 PM UTC
No vendor updates were posted for this incident.
Minor July 30, 2026 Web app and build timeouts 2h 27m
Started Jul 30, 2026, 10:02 PM UTC· resolved Jul 31, 2026, 12:29 AM UTC
- investigating Jul 30, 2026, 10:02 PM UTC
We are investigating degraded performance of the web app and slow builds.
- investigating Jul 30, 2026, 11:18 PM UTC
A fix is in place, and we're continuing to monitor the situation.
- resolved Jul 31, 2026, 12:29 AM UTC
Service has returned to normal, and builds are resolving as expected. We'll continue to investigate root causes to prevent future recurrence.
Major July 30, 2026 UI Reviews unavailable to some accounts linked to BitBucket 7h 2m
Started Jul 30, 2026, 01:50 PM UTC· resolved Jul 30, 2026, 08:52 PM UTC
- investigating Jul 30, 2026, 01:50 PM UTC
We have identified that some UI Reviews are not opening for some accounts linked to Bitbucket repositories. Users may experience errors or blank screens when attempting to access these reviews. We are currently investigating the root cause and will provide updates as more information becomes available.
- investigating Jul 30, 2026, 07:19 PM UTC
We are monitoring the situation closely as we continue our investigation. We believe it's affecting a very small subset of users.
- resolved Jul 30, 2026, 08:52 PM UTC
We are closely monitoring the situation where some customers are unable to access UI reviews. We are confident that this issue affects a small subset of customers and will continue to work with them directly. If you continue to experience any issues or have any questions, please reach out to [email protected] or in-app chat.
Minor July 24, 2026 Capture Cloud recovered –
Started Jul 24, 2026, 11:15 AM UTC· resolved Jul 24, 2026, 11:15 AM UTC
No vendor updates were posted for this incident.
Minor July 24, 2026 Builds taking longer than usual 6h 22m
Started Jul 24, 2026, 09:36 AM UTC· resolved Jul 24, 2026, 03:58 PM UTC
- investigating Jul 24, 2026, 09:36 AM UTC
We have detected an increase in build times and the number of pending builds. Our team is responding to ensure that builds in process proceed without having to be cancelled or rerun.
- investigating Jul 24, 2026, 10:28 AM UTC
Our team is still working to resolve the slowdown in build progress. We will continue to update here as we make progress.
- investigating Jul 24, 2026, 11:39 AM UTC
We believe we have identified the root cause of the issue and are testing fixes. We are seeing improvements in processing times and will continue to monitor and update this page.
- resolved Jul 24, 2026, 12:00 PM UTC
We have seen sustained and improvement and believe that the root cause of the build time delays has been resolved. Users may see builds that were in progress during the incident continue to take extra time and occasionally timeout, but new builds should be processed quickly. If you prefer, you can cancel builds to avoid waiting and rerun them now, or you can allow them to complete or timeout at the 2 hour mark.
- investigating Jul 24, 2026, 01:55 PM UTC
We have received reports that the issue with build delays is still affecting some customers. We have reopened this incident and are actively investigating. We’ll share updates here as soon as we have more information.
- investigating Jul 24, 2026, 03:15 PM UTC
We believe we have identified the root cause of the issue and have implemented a fix. We are seeing improvements in processing times and will continue to monitor and update this page.
- resolved Jul 24, 2026, 03:58 PM UTC
We've confirmed that build performance has returned to normal, and the earlier delays have been fully resolved. All new builds are processing as expected. If you still have builds from earlier that appear stuck or delayed, you can allow them to complete on their own. We’ll continue to monitor closely.
Minor July 10, 2026 Capture Cloud Experiencing Delays 7h 3m
Started Jul 10, 2026, 09:49 PM UTC· resolved Jul 11, 2026, 04:52 AM UTC
- investigating Jul 10, 2026, 09:49 PM UTC
A fix is in place, but we are continuing to monitor extended build times for some users.
- investigating Jul 10, 2026, 10:54 PM UTC
We are continuing to monitor extended build times and are actively working on a fix.
- investigating Jul 11, 2026, 12:38 AM UTC
Our systems are working through the backlog of delayed builds, and timeouts may still occur. We're continuing to monitor the situation and will update as it progresses.
- resolved Jul 11, 2026, 04:52 AM UTC
Our build systems have returned to a stable state, and we're now processing builds as normal. Failing builds can be re-run via the UI, or you can push an additional commit to rebuild. If you are still having problems with your builds, please reach out to support in the app or at [email protected].
Minor July 8, 2026 UI Review Issues 1h 47m
Started Jul 08, 2026, 10:13 AM UTC· resolved Jul 08, 2026, 12:00 PM UTC
- investigating Jul 08, 2026, 10:13 AM UTC
We are currently investigating reports of users experiencing issues with the UI Review feature in Chromatic. Our team is actively looking into the root cause and will provide updates as we learn more.
Minor June 17, 2026 App recovered –
Started Jun 17, 2026, 06:52 PM UTC· resolved Jun 17, 2026, 06:52 PM UTC
No vendor updates were posted for this incident.
Minor May 6, 2026 Chromatic Website Service Disruption –
Started May 06, 2026, 03:15 PM UTC· resolved May 06, 2026, 03:15 PM UTC
- investigating May 06, 2026, 03:15 PM UTC
Our Marketing, Documentation, and Blog pages may be experiencing degraded performance, and users may have experienced delays or disruptions when visiting these pages
Minor April 30, 2026 Performance degradation 59m
Started Apr 30, 2026, 04:16 PM UTC· resolved Apr 30, 2026, 05:15 PM UTC
- investigating Apr 30, 2026, 04:16 PM UTC
We've become aware of a performance degradation in the app that is causing the duration of requests to increase. We are working on diagnosing this problem and are deploying mitigations to keep the app experience good. We'll keep this page up to date as we work through this issue.
- investigating Apr 30, 2026, 04:39 PM UTC
We've seen some improvements in app performance due to our mitigations and we'll continue to work to restore performance to normal levels.
Minor April 25, 2026 Some apps experiencing 500 errors 9m
Started Apr 25, 2026, 07:26 PM UTC· resolved Apr 25, 2026, 07:35 PM UTC
- investigating Apr 25, 2026, 07:26 PM UTC
A limited subset of app IDs are unable to load their build lists and are getting 500 errors when attempting to do so. We are investigating the issue with the intent at restoring normal functionality as soon as possible. We will keep this page up to date through our efforts.
Minor March 10, 2026 Builds slower than usual 1h 24m
Started Mar 10, 2026, 03:59 PM UTC· resolved Mar 10, 2026, 05:23 PM UTC
- investigating Mar 10, 2026, 03:59 PM UTC
We are noticing builds taking longer to process than usual and are investigating possible causes. Builds are still completing but we are investigating the issue to see if it is transitory or is something that we can resolve. Builds should not be failing or timing out at this time.
Minor March 2, 2026 Review option not visible in the dashboard –
Started Mar 02, 2026, 05:29 PM UTC· resolved Mar 02, 2026, 05:29 PM UTC
- investigating Mar 02, 2026, 05:29 PM UTC
We received reports that the Review tab is missing from the dashboard for some users. Please note the page remains accessible via direct link. We have just deployed a fix, and the issue should be resolved.
Minor February 26, 2026 Users not being able to sign into Chromatic via GitLab 7h 27m
Started Feb 26, 2026, 10:30 AM UTC· resolved Feb 26, 2026, 05:57 PM UTC
- investigating Feb 26, 2026, 10:30 AM UTC
We are currently seeing some reports of users not being able to sign into Chromatic via GitLab. We are aware of these reports and are investigating the root cause.
- investigating Feb 26, 2026, 11:35 AM UTC
We are actively investigating the root cause of the issue and will provide an update as soon as we have more information.
- investigating Feb 26, 2026, 01:03 PM UTC
We've identified the root cause of the issue, and our team is actively working to fix it.
- investigating Feb 26, 2026, 03:26 PM UTC
We have reached out to our upstream partner and are working with them to resolve the issue affecting sign-ins to Chromatic via GitLab. Our team continues to work on a resolution, and we will provide more updates as soon as we have additional information.
- investigating Feb 26, 2026, 04:46 PM UTC
GitLab has informed us that they are working to resolve an incident that is downstream of our incident. We expect that once they resolve their problem that our problem will be resolved as well. We will continue to update this update with more information.
Minor February 25, 2026 Chromatic is experiencing slower than usual page loads 41m
Started Feb 25, 2026, 10:47 PM UTC· resolved Feb 25, 2026, 11:28 PM UTC
- investigating Feb 25, 2026, 10:47 PM UTC
We are currently experiencing slower than usual page loads for account and test pages. We are working on a mitigation to return page load times to normal and will keep this page up to date as we proceed.
Minor February 9, 2026 Logins using Github not working properly 1h 17m SSO Authentication
Started Feb 09, 2026, 04:38 PM UTC· resolved Feb 09, 2026, 05:55 PM UTC
- investigating Feb 09, 2026, 04:38 PM UTC
Users that log in using their GitHub accounts are likely experiencing a problem that we believe is related to one of a few production incidents occurring at Github. See their status page: https://www.githubstatus.com/ Other integrations with GitHub are likely to be experiencing issues right now. If you believe that you are encountering a problem that is related directly to Chromatic and is not a downstream effect of the GitHub incidents, please reach out to Chromatic support.
- resolved Feb 09, 2026, 05:55 PM UTC
We have confirmed that authentication with Github accounts is now working as expected on our site. Please write in to support if you have additional concerns or continue to be unable to log in.
Minor January 23, 2026 Some Status Checks are Failing 41m
Started Jan 23, 2026, 07:47 PM UTC· resolved Jan 23, 2026, 08:28 PM UTC
- investigating Jan 23, 2026, 07:47 PM UTC
We're currently investigating reports of GitHub status checks failing for a specific subset of customers. We will update this status page periodically with more info or as the situation develops.
- investigating Jan 23, 2026, 08:08 PM UTC
We have identified the root cause and are working on a fix that we believe will resolve this incident. We will update this page with an update shortly.
- resolved Jan 23, 2026, 08:28 PM UTC
We've resolved the underlying issue for this incident and have confirmed that GitHub status checks are working as expected. If you suspect you were experiencing this issue, you can push an additional commit to the affected branch to clear the check. If you are still having problems with status checks, please reach out to support in the app or at [email protected]
Minor December 15, 2025 Project URLs are not accessible when logged out 30m
Started Dec 15, 2025, 03:01 AM UTC· resolved Dec 15, 2025, 03:31 AM UTC
- investigating Dec 15, 2025, 03:01 AM UTC
Currently anonymous access to any (potentially authenticated) Chromatic URL will timeout with a 504 error. This includes URLs for projects which should be public.
- investigating Dec 15, 2025, 03:14 AM UTC
Note you can access projects if you are logged in at www.chromatic.com
- investigating Dec 15, 2025, 03:15 AM UTC
We have identified the root cause and are working on a fix that we believe will resolve this incident. We will update this page with an update shortly.
- resolved Dec 15, 2025, 03:31 AM UTC
We've resolved the underlying issue for this incident and believe all Chromatic's functionality is returned to normal. If you are continuing to have problems with accessing your Chromatic app, please reach out to support.
Major November 21, 2025 Chromatic Figma App is Unavailable 1h 20m
Started Nov 21, 2025, 06:09 PM UTC· resolved Nov 21, 2025, 07:29 PM UTC
- investigating Nov 21, 2025, 06:09 PM UTC
We are currently working through an issue with the Chromatic Figma App, which is unavailable. We will update this status page periodically with more info or as the situation develops.
- investigating Nov 21, 2025, 06:58 PM UTC
We've identified the issue and are working through a fix.
- resolved Nov 21, 2025, 07:29 PM UTC
We believe we have resolved the issue with the Figma integration and are monitoring to ensure that everything works as expected. We will reopen an issue if we discover additional problems.
Minor November 3, 2025 Some delays in builds 15m
Started Nov 03, 2025, 06:55 PM UTC· resolved Nov 03, 2025, 07:10 PM UTC
- investigating Nov 03, 2025, 06:55 PM UTC
We are noticing a delay in the processing of builds on our end. We don't expect this to cause problems with the ultimate completion of these builds or other parts of the platform and are deploying mitigations while we determine the cause.
- resolved Nov 03, 2025, 07:10 PM UTC
Build times have returned to normal and we are keeping a close on our systems to ensure that we've resolved the root cause of the issue.