Chromatic incident

UI Reviews unavailable to some accounts linked to BitBucket

Resolved after 7 hours 2 minutes, on July 30, 2026.

resolved Jul 30, 2026, 08:52 PM UTC

We are closely monitoring the situation where some customers are unable to access UI reviews. We are confident that this issue affects a small subset of customers and will continue to work with them directly. If you continue to experience any issues or have any questions, please reach out to [email protected] or in-app chat.

Started
Jul 30, 2026, 01:50 PM UTC
Resolved
Jul 30, 2026, 08:52 PM UTC
Duration
7h 2m
Detected by Pingoru
Jul 30, 2026, 01:50 PM UTC

Update timeline

  1. investigating Jul 30, 2026, 01:50 PM UTC

    We have identified that some UI Reviews are not opening for some accounts linked to Bitbucket repositories. Users may experience errors or blank screens when attempting to access these reviews. We are currently investigating the root cause and will provide updates as more information becomes available.

  2. investigating Jul 30, 2026, 07:19 PM UTC

    We are monitoring the situation closely as we continue our investigation. We believe it's affecting a very small subset of users.

  3. resolved Jul 30, 2026, 08:52 PM UTC

    We are closely monitoring the situation where some customers are unable to access UI reviews. We are confident that this issue affects a small subset of customers and will continue to work with them directly. If you continue to experience any issues or have any questions, please reach out to [email protected] or in-app chat.

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