Cherwell incident
Ivanti Neurons for ITSM - Intermittent Issue on IAZ PRD Landscape
Notice Vendor's status page →
Resolved after 5 hours 27 minutes, affecting Service Manager / Asset Manager (IAZ), on February 28, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Service Manager / Asset Manager (IAZ)
Update timeline
- investigating Feb 28, 2026, 09:42 PM UTC
We are currently investigating an intermittent issue affecting the IAZ PRD Landscape. Some users may experience occasional latency or disruptions while accessing the system. Our technical team is working to identify and resolve the issue as quickly as possible. Updates will be provided as more information becomes available. Thank you for your patience.
- monitoring Mar 01, 2026, 01:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 01, 2026, 03:09 AM UTC
This incident has been resolved.
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