Cherwell incident
Ivanti for Neurons ITSM - NVZ PRD - 500 errors and slowness in the NVZ Production environment.
Minor Vendor's status page →
Resolved after 2 hours 28 minutes, affecting Service Manager / Asset Manager (NVZ), on March 2, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Service Manager / Asset Manager (NVZ)
Update timeline
- investigating Mar 02, 2026, 02:49 PM UTC
We are currently investigating this issue and will follow up with more details once we have them.
- monitoring Mar 02, 2026, 03:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 02, 2026, 05:18 PM UTC
This incident has been resolved.
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