Cherwell incident
Ivanti Neurons Platform - Tenants are unable to save credentials
Major Vendor's status page →
Resolved after 1 hour 14 minutes, affecting Ivanti Neurons Platform (FRU), on April 4, 2026.
We implemented a fix for this issue.
Affected components
Ivanti Neurons Platform (FRU)
Update timeline
- investigating Apr 04, 2026, 12:19 AM UTC
We are investigating an issue in Ivanti Neurons Platform FRU where tenants are unable to save credentials. The issue may also affect new connector creations and anything else that requires the credentials store.
- investigating Apr 04, 2026, 12:36 AM UTC
We are continuing to investigate this issue.
- monitoring Apr 04, 2026, 01:31 AM UTC
We implemented a fix for this issue.
- resolved Apr 04, 2026, 01:34 AM UTC
This incident has been resolved.
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