Cherwell incident
IAZ PRD -Subset of Customers Encountering Workflow Processing Delays
Minor Vendor's status page →
Resolved after 1 hour 22 minutes, affecting Service Manager / Asset Manager (IAZ), on April 13, 2026.
Workflow processing seems to be stabilized for the customers that reported issues. Incident is resolved.
Affected components
Service Manager / Asset Manager (IAZ)
Update timeline
- investigating Apr 13, 2026, 02:52 PM UTC
We are seeing delays in workflow processing on IAZ PRD for a subset of customers. We are investigating and will provide an update as soon as possible.
- resolved Apr 13, 2026, 04:15 PM UTC
Workflow processing seems to be stabilized for the customers that reported issues. Incident is resolved.
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