Cherwell incident
Ivanti Neurons (All Environments) - Agent Registration may fail to register and changes to agent policy may not complete (1843711)
Minor Vendor's status page →
Resolved after 5 hours 28 minutes, affecting Ivanti Neurons Platform (MLU) and Ivanti Neurons Platform (NVU) and 1 more, on April 15, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Ivanti Neurons Platform (MLU)Ivanti Neurons Platform (NVU)Ivanti Neurons Platform (UKU)Ivanti Neurons Platform (FRU)Ivanti Neurons Platform (TTU)Ivanti Neurons Platform (TKU)
Update timeline
- investigating Apr 15, 2026, 01:39 PM UTC
We are currently investigating this issue.
- identified Apr 15, 2026, 01:43 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 15, 2026, 02:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 15, 2026, 07:07 PM UTC
This incident has been resolved.
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