Resolved after 1 day 1 hour, affecting Service Manager / Asset Manager (NVZ), on June 18, 2026.
Once the RCA for this issue is approved, it will be posted to https://hub.ivanti.com/s/article/NVZ-PRD-Landscape-Incident-Report . You can follow that article on the Innovators hub to be notified when the RCA has been published.
Affected components
Update timeline
- investigating Jun 18, 2026, 02:22 PM UTC
System performance degradation on NVZ PRD. We are actively investigating this issue and will provide an update once we have more information.
- identified Jun 18, 2026, 02:34 PM UTC
We have identified the issue and have started executing the remediation steps. System performance will be intermittently impacted while these steps are completed. We anticipate this will be completed in around 30 minutes. We will keep you updated on the progress of these efforts.
- monitoring Jun 18, 2026, 03:12 PM UTC
The landscape has stabilized and we are closely monitoring the system. We will send out a notification if this reoccurs. If there is no reoccurrence, we will resolve this incident in 24 hours.
- monitoring Jun 18, 2026, 03:20 PM UTC
Once the RCA for this issue is approved, it will be posted to https://hub.ivanti.com/s/article/NVZ-PRD-Landscape-Incident-Report . You can follow that article on the Innovators hub to be notified when the RCA has been published.
- resolved Jun 22, 2026, 03:24 PM UTC
This incident has been resolved.
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