Cherwell incident
Ivanti Neurons Platform - Users people page is saying unavailable - 1940141
Minor Vendor's status page →
Resolved after 3 hours 13 minutes, affecting Ivanti Neurons Platform (MLU) and Ivanti Neurons Platform (NVU) and 1 more, on September 11, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Ivanti Neurons Platform (MLU)Ivanti Neurons Platform (NVU)Ivanti Neurons Platform (UKU)Ivanti Neurons Platform (FRU)Ivanti Neurons Platform (TTU)Ivanti Neurons Platform (TKU)
Update timeline
- investigating Sep 11, 2026, 12:43 PM UTC
Ivanti Neurons platform - customers may observe the Users details page as Unavailable. Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
- identified Sep 11, 2026, 02:26 PM UTC
The issue has been identified and the fix is being implemented.
- monitoring Sep 11, 2026, 02:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2026, 03:56 PM UTC
This incident has been resolved.
Your product runs on more than Cherwell
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services