Cherwell incident

Ivanti Neurons for MDM - degradation - https://ap1.mobileiron.com/- 2007380

Resolved after 2 hours 27 minutes, affecting https://ap1.mobileiron.com, on September 2, 2026.

monitoring Sep 02, 2026, 01:07 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 02, 2026, 12:23 PM UTC
Resolved
Sep 02, 2026, 02:51 PM UTC
Duration
2h 27m
Detected by Pingoru
Sep 02, 2026, 12:23 PM UTC

Affected components

https://ap1.mobileiron.com

Update timeline

  1. investigating Sep 02, 2026, 12:23 PM UTC

    Customers on Ivanti Neurons for MDM AP1 https://ap1.mobileiron.com are experiencing delay in reports generation. Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

  2. monitoring Sep 02, 2026, 01:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 02, 2026, 02:51 PM UTC

    This incident has been resolved.

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