OpenAI incident

Increased error rates

Resolved after 2 hours 7 minutes, affecting Conversations and ChatGPT Work, on August 11, 2026.

monitoring Aug 11, 2026, 02:57 PM UTC

We have applied the mitigation and are monitoring the recovery.

Started
Aug 11, 2026, 12:54 PM UTC
Resolved
Aug 11, 2026, 03:01 PM UTC
Duration
2h 7m
Detected by Pingoru
Aug 11, 2026, 12:54 PM UTC

Affected components

ConversationsChatGPT Work

Update timeline

  1. identified Aug 11, 2026, 12:54 PM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. investigating Aug 11, 2026, 01:20 PM UTC

    We are investigating the issue for the listed services.

  3. monitoring Aug 11, 2026, 02:32 PM UTC

    We have applied the mitigation and are monitoring the recovery.

  4. monitoring Aug 11, 2026, 02:57 PM UTC

    We have applied the mitigation and are monitoring the recovery.

  5. resolved Aug 11, 2026, 03:01 PM UTC

    All impacted services have now fully recovered.

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