OpenAI incident

Elevated Errors Affecting File Uploads and Image Generation

Resolved after 7 hours 7 minutes, affecting File uploads and Image Generation, on July 22, 2026.

monitoring Jul 22, 2026, 09:44 AM UTC

We have applied the mitigation and are monitoring the recovery.

Started
Jul 22, 2026, 07:32 AM UTC
Resolved
Jul 22, 2026, 02:39 PM UTC
Duration
7h 7m
Detected by Pingoru
Jul 22, 2026, 07:32 AM UTC

Affected components

File uploadsImage Generation

Update timeline

  1. investigating Jul 22, 2026, 07:32 AM UTC

    We are investigating the issue for the listed services.

  2. investigating Jul 22, 2026, 07:54 AM UTC

    We are investigating the issue for the listed services.

  3. identified Jul 22, 2026, 09:26 AM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  4. monitoring Jul 22, 2026, 09:44 AM UTC

    We have applied the mitigation and are monitoring the recovery.

  5. resolved Jul 22, 2026, 02:39 PM UTC

    All impacted services have now fully recovered.

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