OpenAI incident
Elevated conversation and login errors on ChatGPT for iOS and macOS
Resolved after 5 hours 38 minutes, affecting Login and Conversations and 1 more, on July 12, 2026.
A mitigation has been applied, and the affected services have recovered. We are monitoring the results.
Affected components
Update timeline
- investigating Jul 12, 2026, 09:49 AM UTC
We are investigating an issue where some users may encounter 403 errors when loading or using ChatGPT conversations on iOS. We will provide updates as we learn more.
- investigating Jul 12, 2026, 11:02 AM UTC
We are continuing to investigate elevated errors affecting some users on iOS. Some users may be unable to load or use conversations.
- investigating Jul 12, 2026, 11:29 AM UTC
We are continuing to investigate elevated errors affecting conversations, sign-ups, and sign-ins for some users on iOS and macOS.
- identified Jul 12, 2026, 12:02 PM UTC
We have identified the issue causing elevated conversation, sign-up, and sign-in errors for some users on iOS and macOS. We are working to implement a mitigation.
- identified Jul 12, 2026, 12:34 PM UTC
We have implemented a mitigation that restored conversation access for affected users on iOS and macOS. We are continuing to work on mitigating sign-up and sign-in errors.
- identified Jul 12, 2026, 01:09 PM UTC
We have restored sign-in access for affected users. We are continuing to work on mitigating account creation and password update errors on iOS and macOS.
- monitoring Jul 12, 2026, 03:15 PM UTC
A mitigation has been applied, and the affected services have recovered. We are monitoring the results.
- resolved Jul 12, 2026, 03:28 PM UTC
All impacted services have now fully recovered.
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