OpenAI incident
Elevated error rates for Deep Research in Enterprise Workspaces
Resolved after 2 hours 22 minutes, affecting Deep Research, on March 11, 2026.
We have applied the mitigation and are monitoring the recovery.
Affected components
Update timeline
- identified Mar 11, 2026, 07:25 PM UTC
We have identified that some Enterprise users are experiencing elevated errors for Deep Research. We are working on implementing a mitigation.
- identified Mar 11, 2026, 08:07 PM UTC
We have identified that some Enterprise users are experiencing elevated errors for Deep Research. We are continuing to work on implementing a mitigation.
- identified Mar 11, 2026, 08:42 PM UTC
We have identified that some Enterprise users are experiencing elevated errors for Deep Research. We are deploying a mitigation to resolve the issue.
- monitoring Mar 11, 2026, 09:08 PM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Mar 11, 2026, 09:47 PM UTC
All impacted services have now fully recovered.
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