OpenAI incident

Elevated Errors Affecting ChatGPT Free and Guest Plan Users

Resolved after 2 hours 22 minutes, affecting Conversations, on March 17, 2026.

monitoring Mar 17, 2026, 03:55 AM UTC

We have applied the mitigation and are monitoring the recovery.

Started
Mar 17, 2026, 02:58 AM UTC
Resolved
Mar 17, 2026, 05:20 AM UTC
Duration
2h 22m
Detected by Pingoru
Mar 17, 2026, 02:58 AM UTC

Affected components

Conversations

Update timeline

  1. identified Mar 17, 2026, 02:58 AM UTC

    We have identified that users are experiencing elevated errors on the ChatGPT free and guest plans. We are currently implementing a mitigation.

  2. monitoring Mar 17, 2026, 03:55 AM UTC

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Mar 17, 2026, 05:20 AM UTC

    All impacted services have now fully recovered.

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