OpenAI incident

Excel Plugin is inaccessible for some users

Resolved after 1 hour 23 minutes, affecting Connectors/Apps, on March 17, 2026.

identified Mar 17, 2026, 06:32 PM UTC

We are still implementing the mitigation.

Started
Mar 17, 2026, 05:26 PM UTC
Resolved
Mar 17, 2026, 06:50 PM UTC
Duration
1h 23m
Detected by Pingoru
Mar 17, 2026, 05:26 PM UTC

Affected components

Connectors/Apps

Update timeline

  1. investigating Mar 17, 2026, 05:26 PM UTC

    We are investigating the issue for the listed services.

  2. identified Mar 17, 2026, 06:01 PM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  3. identified Mar 17, 2026, 06:32 PM UTC

    We are still implementing the mitigation.

  4. resolved Mar 17, 2026, 06:50 PM UTC

    All impacted services have now fully recovered.

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