OpenAI incident
Pinned chats are not loading on web browsers for ChatGPT
Minor Vendor's status page →
Resolved after 9 hours 7 minutes, affecting Conversations, on March 20, 2026.
We have applied the mitigation and are monitoring the recovery.
Affected components
Conversations
Update timeline
- investigating Mar 20, 2026, 03:00 PM UTC
We are investigating the issue for the listed services.
- identified Mar 20, 2026, 03:24 PM UTC
We are still implementing the mitigation.
- monitoring Mar 20, 2026, 05:32 PM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Mar 21, 2026, 12:07 AM UTC
All impacted services have now fully recovered.
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