OpenAI incident

Some customer may encounter errors creating, updating projects, and uploading files

Resolved after 6 hours 58 minutes, affecting Files and File uploads, on March 24, 2026.

monitoring Mar 24, 2026, 10:22 AM UTC

We have identified additional impacted services and are actively rolling out the required mitigation

Started
Mar 24, 2026, 03:53 AM UTC
Resolved
Mar 24, 2026, 10:51 AM UTC
Duration
6h 58m
Detected by Pingoru
Mar 24, 2026, 03:53 AM UTC

Affected components

FilesFile uploads

Update timeline

  1. investigating Mar 24, 2026, 03:53 AM UTC

    We are investigating the issue for the listed services.

  2. investigating Mar 24, 2026, 04:24 AM UTC

    We are investigating the issue for the listed services.

  3. identified Mar 24, 2026, 05:44 AM UTC

    We are still implementing the mitigation.

  4. monitoring Mar 24, 2026, 09:15 AM UTC

    We have applied the mitigation and are monitoring the recovery.

  5. monitoring Mar 24, 2026, 10:22 AM UTC

    We have identified additional impacted services and are actively rolling out the required mitigation

  6. resolved Mar 24, 2026, 10:51 AM UTC

    All impacted services have now fully recovered.

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