OpenAI incident

Elevated errors for ChatGPT users in Europe

Resolved after 51 minutes, affecting Conversations, on September 13, 2026.

monitoring Sep 13, 2026, 05:00 PM UTC

We have applied the mitigation and are monitoring the recovery.

Started
Sep 13, 2026, 04:56 PM UTC
Resolved
Sep 13, 2026, 05:47 PM UTC
Duration
51m
Detected by Pingoru
Sep 13, 2026, 04:56 PM UTC

Affected components

Conversations

Update timeline

  1. investigating Sep 13, 2026, 04:56 PM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Sep 13, 2026, 05:00 PM UTC

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Sep 13, 2026, 05:47 PM UTC

    All impacted services have now fully recovered.

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