Resolved after 4 hours 36 minutes, affecting File uploads and GPTs, on September 8, 2026.
We have applied the mitigation and are monitoring the recovery.
Affected components
Update timeline
- investigating Sep 08, 2026, 02:39 PM UTC
Some file uploads are failing to process. Successful uploads may take longer than usual to become available. We’re investigating and will share another update as we learn more.
- investigating Sep 08, 2026, 02:47 PM UTC
We are investigating the issue for the listed services.
- investigating Sep 08, 2026, 03:37 PM UTC
We’re continuing to investigate file-upload processing failures and delays in ChatGPT. Some files may appear uploaded but remain unavailable while processing; other uploads may fail. We have not confirmed recovery and will share another update as we learn more.
- identified Sep 08, 2026, 04:29 PM UTC
We have identified the issue causing file-upload processing failures and delays in ChatGPT. Some files may remain unavailable while processing, and some uploads may fail.
- monitoring Sep 08, 2026, 05:48 PM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Sep 08, 2026, 07:16 PM UTC
All impacted services have now fully recovered.
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