ChartHop incident

ChartHop is not loading

Resolved after 1 hour 25 minutes, affecting User Interface and API, on June 17, 2026.

monitoring Jun 17, 2026, 06:19 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 17, 2026, 04:55 PM UTC
Resolved
Jun 17, 2026, 06:21 PM UTC
Duration
1h 25m
Detected by Pingoru
Jun 17, 2026, 04:55 PM UTC

Affected components

User InterfaceAPI

Update timeline

  1. identified Jun 17, 2026, 04:55 PM UTC

    An issue deserializing data from our database is preventing ChartHop from loading certain data.

  2. monitoring Jun 17, 2026, 06:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 17, 2026, 06:21 PM UTC

    This incident has been resolved.

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