ChartHop incident

Platform-Wide Service Disruption

Resolved after 3 hours 54 minutes, affecting User Interface and API and 1 more, on August 27, 2026.

monitoring Aug 27, 2026, 06:30 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 27, 2026, 04:11 PM UTC
Resolved
Aug 27, 2026, 08:06 PM UTC
Duration
3h 54m
Detected by Pingoru
Aug 27, 2026, 04:11 PM UTC

Affected components

User InterfaceAPIApps & Integrations

Update timeline

  1. investigating Aug 27, 2026, 04:11 PM UTC

    We are investigating this issue

  2. investigating Aug 27, 2026, 04:12 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 27, 2026, 05:03 PM UTC

    We are actively monitoring and investigating this issue to prevent future outages

  4. monitoring Aug 27, 2026, 06:19 PM UTC

    We are continuing to monitor for any further issues.

  5. identified Aug 27, 2026, 06:20 PM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Aug 27, 2026, 06:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Aug 27, 2026, 08:06 PM UTC

    This incident has been resolved.

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