Resolved after 46 minutes, affecting User Interface and API and 1 more, on February 13, 2026.
ChartHop leverages MongoDB as a primary data store. MongoDB experienced a major service outage impacting data stores in AWS. This impacts ChartHop and is caused our application to fail. The issue has been mitigated and we are monitoring.
Affected components
User InterfaceAPIApps & Integrations
Update timeline
- monitoring Feb 13, 2026, 06:01 PM UTC
ChartHop leverages MongoDB as a primary data store. MongoDB experienced a major service outage impacting data stores in AWS. This impacts ChartHop and is caused our application to fail. The issue has been mitigated and we are monitoring.
- resolved Feb 13, 2026, 06:24 PM UTC
This incident has been resolved.
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Amazon Web Services