Resolved after 39 minutes, affecting User Interface, on February 10, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
User Interface
Update timeline
- identified Feb 10, 2025, 04:36 PM UTC
We have been made aware that some customers are unable to open the ChartHop user interface. We have identified the issue and a fix is being deploy. ChartHOP API and integrations is unaffected.
- monitoring Feb 10, 2025, 04:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 10, 2025, 05:04 PM UTC
This incident has been resolved.
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