Resolved after 4 hours 6 minutes, affecting User Interface, on March 28, 2025.
The update has been fully deployed, and we are monitoring for any remaining impacts.
Affected components
User Interface
Update timeline
- identified Mar 28, 2025, 04:26 PM UTC
Some ChartHop users are unable to use the ChartHop application at this time and getting either a blank page or a failure to load. We have identified the issue and working to restore service.
- identified Mar 28, 2025, 05:40 PM UTC
An update is being deployed to address the issue and resolve service for the remaining impacted users.
- monitoring Mar 28, 2025, 06:21 PM UTC
The update has been fully deployed, and we are monitoring for any remaining impacts.
- resolved Mar 28, 2025, 08:33 PM UTC
This incident has been resolved.
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