Resolved after 1 hour 45 minutes, affecting User Interface and API, on June 4, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
User InterfaceAPI
Update timeline
- investigating Jun 04, 2025, 02:56 PM UTC
Users report that ChartHop is slow to load, sitting on the "loading bunny" screen for an extended time.
- identified Jun 04, 2025, 04:12 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 04, 2025, 04:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 04, 2025, 04:41 PM UTC
This incident has been resolved.
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