ChargeOver incident
Delayed syncs to QuickBooks Online, Xero, Salesforce
Resolved after 11 hours 34 minutes, affecting Integrations, on January 8, 2025.
This issue has been resolved. All data syncs to Xero, QuickBooks Online, and Salesforce have caught up and fully synced.
Affected components
Update timeline
- identified Jan 08, 2025, 12:52 PM UTC
We have identified an issue causing delayed syncs of data to QuickBooks Online, Xero, and Salesforce for a small subset of accounts. Data will still be synced to QuickBooks Online, Xero, and Salesforce automatically, but the sync to those systems may be delayed by several hours. Manual syncing of data will not be required. We are working on a resolution.
- monitoring Jan 08, 2025, 03:24 PM UTC
Data syncs to QuickBooks Online, Xero, and Salesforce are catching up quickly, but there is a significant number of items to sync before everything has fully caught up. Data will still be synced to QuickBooks Online, Xero, and Salesforce automatically, but the sync to those systems may be delayed by several hours. Manual syncing of data will not be required. We are continuing to monitor the situation.
- monitoring Jan 08, 2025, 08:24 PM UTC
Data syncs to QuickBooks Online, Xero, and Salesforce are catching up quickly, and are almost fully caught up. Data will still be synced to QuickBooks Online, Xero, and Salesforce automatically, but the sync to those systems may be delayed by a few more hours. Manual syncing of data will not be required. We anticipate syncing being fully caught up within the next ~8 hours.
- resolved Jan 09, 2025, 12:27 AM UTC
This issue has been resolved. All data syncs to Xero, QuickBooks Online, and Salesforce have caught up and fully synced.
Your product runs on more than ChargeOver
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services