ChannelCRM incident
Cluster 04 - database backup and Cluster 05 - database backup are down
Major Vendor's status page →
Resolved after 1 day 23 hours, affecting Backup (Cluster 04 - database backup) and Backup (Cluster 05 - database backup), on July 12, 2026.
Cluster 04 - database backup recovered.
Affected components
Backup (Cluster 04 - database backup)Backup (Cluster 05 - database backup)
Update timeline
- investigating Jul 12, 2026, 02:56 PM UTC
Cluster 04 - database backup went down.
- investigating Jul 12, 2026, 05:54 PM UTC
Cluster 05 - database backup went down.
- investigating Jul 14, 2026, 12:29 PM UTC
Cluster 04 - database backup recovered.
- resolved Jul 14, 2026, 02:07 PM UTC
Cluster 05 - database backup recovered.
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