ChannelCRM incident

Backend Servers, frontend02.onchannelcrm.app, and 1 other service are down

Resolved after 38 minutes, affecting Frontend servers (frontend02.onchannelcrm.app) and Backend Services (Backend Servers), on September 8, 2026.

investigating Sep 08, 2026, 01:39 PM UTC

frontend02.onchannelcrm.app and frontend02.onchannelcrm.app recovered.

Started
Sep 08, 2026, 01:02 PM UTC
Resolved
Sep 08, 2026, 01:41 PM UTC
Duration
38m
Detected by Pingoru
Sep 08, 2026, 01:02 PM UTC

Affected components

Frontend servers (frontend02.onchannelcrm.app)Backend Services (Backend Servers)

Update timeline

  1. investigating Sep 08, 2026, 01:02 PM UTC

    Backend Servers went down.

  2. investigating Sep 08, 2026, 01:04 PM UTC

    frontend02.onchannelcrm.app and frontend02.onchannelcrm.app went down.

  3. investigating Sep 08, 2026, 01:13 PM UTC

    frontend02.onchannelcrm.app and frontend02.onchannelcrm.app recovered.

  4. investigating Sep 08, 2026, 01:13 PM UTC

    Backend Servers recovered.

  5. investigating Sep 08, 2026, 01:15 PM UTC

    frontend02.onchannelcrm.app and frontend02.onchannelcrm.app went down.

  6. investigating Sep 08, 2026, 01:16 PM UTC

    Backend Servers went down.

  7. investigating Sep 08, 2026, 01:39 PM UTC

    frontend02.onchannelcrm.app and frontend02.onchannelcrm.app recovered.

  8. resolved Sep 08, 2026, 01:41 PM UTC

    Backend Servers recovered.

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