ChangeNOW incident
We're having some issues with SOL and tokens exchange processing and payouts
Resolved after 1 hour 43 minutes, affecting Solana (SOL), on August 17, 2026.
Hey team! Today, between 17:05 UTC UTC and 19:00 UTC, we experienced delays with processing SOL/SOL tokens. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Affected components
Update timeline
- investigating Aug 17, 2026, 05:34 PM UTC
Since 17:05 UTC we are experiencing issues with SOL and tokens exchange processing and payouts. As a result, users may notice no status change from "confirming" and "sending to you" on the exchange page. Our technical team is already working on a solution. We’ll update you as soon as we can. Thanks for hanging in there!
- resolved Aug 17, 2026, 07:17 PM UTC
Hey team! Today, between 17:05 UTC UTC and 19:00 UTC, we experienced delays with processing SOL/SOL tokens. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
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