ChangeNOW incident
We are experiencing delays with processing USDTTRC20/TRX payouts and partner rewards
Resolved after 8 hours 42 minutes, affecting Withdrawals and Exchange Processing, on February 7, 2026.
Hey! Just a heads-up — today, between 17:15 and 18: 20 UTC, we had some delays with processing USDTTRC20/TRX payouts and partner rewards. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Affected components
Update timeline
- identified Feb 07, 2026, 06:02 PM UTC
Hello! Since 17:15 UTC, we're having some issues with processing USDTTRC20 payouts and partner rewards. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!
- identified Feb 07, 2026, 06:23 PM UTC
Hey! Just a heads-up — today, between 17:15 and 18: 20 UTC, we had some delays with processing USDTTRC20/TRX payouts and partner rewards. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
- resolved Feb 08, 2026, 02:45 AM UTC
This incident has been resolved.
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