Chain.io incident

Issues With SFTP Authorization

Major Vendor's status page →

Resolved after 48 minutes, on April 27, 2026.

resolved Apr 27, 2026, 06:05 PM UTC

We've now resolved the incident. Any 3rd party connections that failed to connect can be retried. The Chain.io team is reviewing internal failed connections over the timeframe and will advise customers on retries individually.

Started
Apr 27, 2026, 05:17 PM UTC
Resolved
Apr 27, 2026, 06:05 PM UTC
Duration
48m
Detected by Pingoru
Apr 27, 2026, 05:17 PM UTC

Update timeline

  1. resolved Apr 27, 2026, 06:05 PM UTC

    We've now resolved the incident. Any 3rd party connections that failed to connect can be retried. The Chain.io team is reviewing internal failed connections over the timeframe and will advise customers on retries individually.

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