Chain.io Outage History
Chain.io is up right nowPingoru has recorded 24 incidents for Chain.io: 7 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 3 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 535 (0%) |
Incidents, newest first
Major April 27, 2026 Issues With SFTP Authorization 48m
Started Apr 27, 2026, 05:17 PM UTC· resolved Apr 27, 2026, 06:05 PM UTC
- resolved Apr 27, 2026, 06:05 PM UTC
We've now resolved the incident. Any 3rd party connections that failed to connect can be retried. The Chain.io team is reviewing internal failed connections over the timeframe and will advise customers on retries individually.
Major April 3, 2026 Issue searching for executions 1h 1m
Started Apr 03, 2026, 07:01 PM UTC· resolved Apr 03, 2026, 08:02 PM UTC
- resolved Apr 03, 2026, 08:02 PM UTC
We've now resolved the incident. It was a screen error only and did not impact flow processing. Thanks for your patience.
Major April 3, 2026 Slowness in high volume flows 1h 1m
Started Apr 03, 2026, 03:39 PM UTC· resolved Apr 03, 2026, 04:40 PM UTC
- resolved Apr 03, 2026, 04:40 PM UTC
This was a false alarm, thanks for your patience.
Major March 19, 2026 Scheduled flows being investigated 41m
Started Mar 19, 2026, 07:14 PM UTC· resolved Mar 19, 2026, 07:55 PM UTC
- resolved Mar 19, 2026, 07:55 PM UTC
We've now resolved the incident. Thanks for your patience. All scheduled jobs are now runnning properly.
Major February 10, 2026 Errors Accessing The Portal 55m
Started Feb 10, 2026, 09:52 PM UTC· resolved Feb 10, 2026, 10:48 PM UTC
- resolved Feb 10, 2026, 10:48 PM UTC
Our underlying service provider has indicated that the root issue has been resolved and service restored. Thank you for your patience.
Major November 13, 2025 Portal executions display 58m
Started Nov 13, 2025, 07:50 PM UTC· resolved Nov 13, 2025, 08:49 PM UTC
- resolved Nov 13, 2025, 08:49 PM UTC
This false alarm was isolated to a single transaction.
Major November 5, 2025 Portal Execution Page Errors 1m
Started Nov 05, 2025, 09:41 PM UTC· resolved Nov 05, 2025, 09:42 PM UTC
- resolved Nov 05, 2025, 09:42 PM UTC
We've now resolved the incident. Thanks for your patience.
Major October 20, 2025 Chain.io data proccessing delays 3h 52m
Started Oct 20, 2025, 04:10 PM UTC· resolved Oct 20, 2025, 08:02 PM UTC
- resolved Oct 20, 2025, 08:02 PM UTC
We are currently seeing all traffic moving at normal speeds and will continue to monitor for abberations. We will not be providing further updates via this channel unless we encounter degraded service again.
Major October 20, 2025 Service Provider Incident 4h 17m
Started Oct 20, 2025, 07:45 AM UTC· resolved Oct 20, 2025, 12:02 PM UTC
- resolved Oct 20, 2025, 12:02 PM UTC
The queues are now processing and you will see accurate status updates in the portal. We will continue to monitor for any actions needed related to data from the 07:00 - 07:05 AM UTC time. We will inform any impacted customers directly. At this point, we are closing the incident. If you have noticed any other behavior which may be a problem, please contact [email protected].
Major September 23, 2025 Issue Deploying Flows 15m
Started Sep 23, 2025, 06:34 PM UTC· resolved Sep 23, 2025, 06:50 PM UTC
- resolved Sep 23, 2025, 06:50 PM UTC
We've now resolved the incident. Thanks for your patience. No data processing was impacted by this incident.
Major September 23, 2025 Issue loading some flow executions in portal 28m
Started Sep 23, 2025, 03:45 PM UTC· resolved Sep 23, 2025, 04:13 PM UTC
- resolved Sep 23, 2025, 04:13 PM UTC
We've now resolved the incident. Thanks for your patience. This was a **display only** issue for flows that had notifiers with log or data tag filtering enabled. There were no problems with data processing during this incident.
Major September 9, 2025 Delays in updating status on portal.chain.io 1h 13m
Started Sep 09, 2025, 01:29 PM UTC· resolved Sep 09, 2025, 02:43 PM UTC
- resolved Sep 09, 2025, 02:43 PM UTC
We've now resolved the incident. Thanks for your patience. All flows have completed as expected and statuses are reflected properly in the portal.
Major June 25, 2025 Delays in reporting back to Portal 32m
Started Jun 25, 2025, 04:40 PM UTC· resolved Jun 25, 2025, 05:13 PM UTC
- resolved Jun 25, 2025, 05:13 PM UTC
We've now resolved the incident and latency has ended. Thanks for your patience.
Major June 11, 2025 Additional Emails 41m
Started Jun 11, 2025, 03:15 PM UTC· resolved Jun 11, 2025, 03:56 PM UTC
- resolved Jun 11, 2025, 03:56 PM UTC
We've now resolved the incident. From the time period of 14:41 UTC - 15:14 UTC, you may have received additional notification emails. Those emails were accurate but may have been for statuses you did not subscribe to.
Major April 16, 2025 Intermittent Portal Errors 26m
Started Apr 16, 2025, 08:14 PM UTC· resolved Apr 16, 2025, 08:40 PM UTC
- resolved Apr 16, 2025, 08:40 PM UTC
The problem is isolated to loading the main workspace page for workspaces with greater than approximately 20 integrations. All other functionality in the portal and flows is not impacted. We will continue to monitor offline and are closing the incident.
Major February 18, 2025 Degraded Performance On Legacy Boomi Connections 13h
Started Feb 18, 2025, 10:21 PM UTC· resolved Feb 19, 2025, 11:22 AM UTC
- resolved Feb 19, 2025, 11:22 AM UTC
Boomi has resolved the incident as of 3:26am EST. You may now reprocess any failed transactions Thanks for your patience.
Major January 10, 2025 EDI errors identified 5m
Started Jan 10, 2025, 12:00 AM UTC· resolved Jan 10, 2025, 12:06 AM UTC
- resolved Jan 10, 2025, 12:06 AM UTC
We've now resolved the incident and any failed transactions will be reprocessed. Thanks for your patience.