Resolved after 4 hours 17 minutes, on October 20, 2025.
The queues are now processing and you will see accurate status updates in the portal. We will continue to monitor for any actions needed related to data from the 07:00 - 07:05 AM UTC time. We will inform any impacted customers directly. At this point, we are closing the incident. If you have noticed any other behavior which may be a problem, please contact [email protected].
Update timeline
- resolved Oct 20, 2025, 12:02 PM UTC
The queues are now processing and you will see accurate status updates in the portal. We will continue to monitor for any actions needed related to data from the 07:00 - 07:05 AM UTC time. We will inform any impacted customers directly. At this point, we are closing the incident. If you have noticed any other behavior which may be a problem, please contact [email protected].
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