CEX.IO Outage History
CEX.IO is up right nowPingoru has recorded 18 incidents for CEX.IO: 13 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 336 of 720 (47%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 566 (0%) |
Incidents, newest first
Notice June 8, 2026 CEX.IO Pay is temporarily unavailable to customers from EU region 64d 22h
Started Jun 08, 2026, 10:53 AM UTC· resolved Aug 12, 2026, 09:32 AM UTC
- investigating Jun 08, 2026, 10:53 AM UTC
We are currently investigating this issue.
- monitoring Jun 08, 2026, 10:53 AM UTC
A fix has been implemented and we are monitoring the results.
Critical January 22, 2026 CEX.IO Card Update 201d 18h Card transactions, Card ordering
Started Jan 22, 2026, 02:32 PM UTC· resolved Aug 12, 2026, 09:32 AM UTC
- monitoring Jan 22, 2026, 02:32 PM UTC
Starting February 3, 2026, payments are unavailable. We are working to transition to a new card-issuing partner. Tap to learn more. https://support.cex.io/en/articles/13460417-important-cex-io-card-update.
- monitoring Apr 07, 2026, 10:15 AM UTC
We are continuing to monitor for any further issues.
Minor January 9, 2026 Degraded Performance – Customer Support 38m Customer Support
Started Jan 09, 2026, 08:13 PM UTC· resolved Jan 09, 2026, 08:51 PM UTC
- investigating Jan 09, 2026, 08:13 PM UTC
We are currently experiencing degraded performance in our Customer Support systems.
- resolved Jan 09, 2026, 08:51 PM UTC
This incident has been resolved.
Minor December 17, 2025 USD and GBP card withdrawals maintenance (degraded performance) 22h 10m Card Withdrawals
Started Dec 17, 2025, 01:04 PM UTC· resolved Dec 18, 2025, 11:15 AM UTC
- investigating Dec 17, 2025, 01:04 PM UTC
We are currently investigating this issue.
- resolved Dec 18, 2025, 11:15 AM UTC
This incident has been resolved.
Minor December 17, 2025 Faster Payments deposits maintenance 105d 5h Faster Payments (withdrawals only)
Started Dec 17, 2025, 10:32 AM UTC· resolved Apr 01, 2026, 03:33 PM UTC
- investigating Dec 17, 2025, 10:32 AM UTC
We are currently investigating this issue.
- investigating Mar 20, 2026, 05:09 PM UTC
We are continuing to investigate this issue.
- resolved Apr 01, 2026, 03:33 PM UTC
Faster payments are now available for withdrawals-only.
Minor December 7, 2025 CEX.IO Card EURC transactions maintenance 23m Card transactions
Started Dec 07, 2025, 04:15 PM UTC· resolved Dec 07, 2025, 04:39 PM UTC
- investigating Dec 07, 2025, 04:15 PM UTC
We are experiencing issues with EURC payments via CEX.IO Card. Please exchange these assets for other currencies for a successful transaction.
- resolved Dec 07, 2025, 04:39 PM UTC
This incident has been resolved.
Minor November 30, 2025 CEX.IO Card transactions maintenance 1h 30m Card transactions
Started Nov 30, 2025, 03:43 PM UTC· resolved Nov 30, 2025, 05:13 PM UTC
- investigating Nov 30, 2025, 03:43 PM UTC
We are currently investigating this issue.
- monitoring Nov 30, 2025, 04:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 30, 2025, 05:13 PM UTC
This incident has been resolved.
Minor November 30, 2025 CEX.IO Spot Trading. Degraded performance. Investigating 22h 6m Login, Trading, Finance Management, Reports and 1 more
Started Nov 30, 2025, 11:29 AM UTC· resolved Dec 01, 2025, 09:35 AM UTC
- investigating Nov 30, 2025, 11:29 AM UTC
We are currently investigating this issue.
- monitoring Dec 01, 2025, 09:06 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 01, 2025, 09:35 AM UTC
This incident has been resolved.
Major November 20, 2025 CEX.IO Card Maintenance 48m Card transactions, Card ordering
Started Nov 20, 2025, 12:04 PM UTC· resolved Nov 20, 2025, 12:53 PM UTC
- investigating Nov 20, 2025, 12:04 PM UTC
Some card transactions may currently fail due to service disruptions. The relevant team is working to resolve the issue as quickly as possible. Thank you for your understanding!
- investigating Nov 20, 2025, 12:52 PM UTC
We are continuing to investigate this issue.
- resolved Nov 20, 2025, 12:53 PM UTC
This incident has been resolved.
Minor November 18, 2025 CEX.IO Ecosystem maintenance 7h 47m Registrations, Help Center, Login, Website availability and 12 more
Started Nov 18, 2025, 11:44 AM UTC· resolved Nov 18, 2025, 07:32 PM UTC
- identified Nov 18, 2025, 11:44 AM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 18, 2025, 11:49 AM UTC
We are observing an issue on Cloudflare’s side
- identified Nov 18, 2025, 01:16 PM UTC
Cloudflare Global Network is experiencing issues. We are monitoring their status and expect service to return to normal as soon as their network is fully restored.
- monitoring Nov 18, 2025, 03:28 PM UTC
Cloudflare has implemented a fix for the network issues. The primary incident is believed to be resolved. We are now actively monitoring our services closely to confirm full stability. Users may experience brief disruptions as the global network fully returns to normal.
- monitoring Nov 18, 2025, 06:01 PM UTC
Cloudflare provided the following update: "Cloudflare services are currently operating normally. We are no longer observing elevated errors or latency across the network. Our engineering teams continue to closely monitor the platform and perform a deeper investigation into the earlier disruption, but no configuration changes are being made at this time. We will provide a final update once our investigation is complete."
- resolved Nov 18, 2025, 07:32 PM UTC
This incident has been resolved.
Major November 6, 2025 CEX.IO maintenance 44m Login, Website availability, Spot and Margin Trading, CEX.IO Card and 1 more
Started Nov 06, 2025, 10:07 PM UTC· resolved Nov 06, 2025, 10:51 PM UTC
- identified Nov 06, 2025, 10:07 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 06, 2025, 10:51 PM UTC
This incident has been resolved.
Minor November 6, 2025 Login / Authorization maintenance 22h 55m Login
Started Nov 06, 2025, 08:47 AM UTC· resolved Nov 07, 2025, 07:42 AM UTC
- identified Nov 06, 2025, 08:47 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 07, 2025, 07:42 AM UTC
This incident has been resolved.
Minor October 30, 2025 Infrastructure issues. Some services might be unavailable. 41m Registrations, Help Center, Login, Website availability and 11 more
Started Oct 30, 2025, 09:40 AM UTC· resolved Oct 30, 2025, 10:22 AM UTC
- investigating Oct 30, 2025, 09:40 AM UTC
We are currently investigating this issue.
- monitoring Oct 30, 2025, 09:54 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2025, 10:22 AM UTC
This incident has been resolved.
Major October 10, 2025 Service Performance May Vary Due to Increased Load 9h 24m Trading, Trading
Started Oct 10, 2025, 10:05 PM UTC· resolved Oct 11, 2025, 07:30 AM UTC
- identified Oct 10, 2025, 10:05 PM UTC
We’re currently experiencing temporary service difficulties. Our team is working to resolve the issue as quickly as possible. Thank you for your patience.
- resolved Oct 11, 2025, 07:30 AM UTC
This incident has been resolved.
Minor October 6, 2025 SEPA instant transfers maintenance 6d 21h
Started Oct 06, 2025, 12:15 PM UTC· resolved Oct 13, 2025, 09:28 AM UTC
- identified Oct 06, 2025, 12:15 PM UTC
Due to an unexpected issue on our provider’s side, you may experience interruptions with the SEPA Instant payment method. We will update you as soon as the system is operational again.
- resolved Oct 13, 2025, 09:28 AM UTC
This incident has been resolved.
Notice September 24, 2025 UXLINK - trading is temporarily unavailable 46d 21h Trading
Started Sep 24, 2025, 09:18 AM UTC· resolved Nov 10, 2025, 07:12 AM UTC
- investigating Sep 24, 2025, 09:18 AM UTC
We are waiting for an update from the UXLINK team
- resolved Nov 10, 2025, 07:12 AM UTC
This incident has been resolved.
Minor September 22, 2025 Domestic Wire transactions maintenance 179d 3h
Started Sep 22, 2025, 10:49 AM UTC· resolved Mar 20, 2026, 01:54 PM UTC
- investigating Sep 22, 2025, 10:49 AM UTC
We are currently investigating this issue.
- resolved Mar 20, 2026, 01:54 PM UTC
Wire transfers have been retired. This component has been removed from our status page.