CEX.IO incident

CEX.IO Card Update

Resolved after 201 days 18 hours, affecting Card transactions and Card ordering, on January 22, 2026.

monitoring Apr 07, 2026, 10:15 AM UTC

We are continuing to monitor for any further issues.

Started
Jan 22, 2026, 02:32 PM UTC
Resolved
Aug 12, 2026, 09:32 AM UTC
Duration
201d 18h
Detected by Pingoru
Jan 22, 2026, 02:32 PM UTC

Affected components

Card transactionsCard ordering

Update timeline

  1. monitoring Jan 22, 2026, 02:32 PM UTC

    Starting February 3, 2026, payments are unavailable. We are working to transition to a new card-issuing partner. Tap to learn more. https://support.cex.io/en/articles/13460417-important-cex-io-card-update.

  2. monitoring Apr 07, 2026, 10:15 AM UTC

    We are continuing to monitor for any further issues.

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