CEX.IO incident

Degraded Performance – Customer Support

Minor Vendor's status page →

Resolved after 38 minutes, affecting Customer Support, on January 9, 2026.

investigating Jan 09, 2026, 08:13 PM UTC

We are currently experiencing degraded performance in our Customer Support systems.

Started
Jan 09, 2026, 08:13 PM UTC
Resolved
Jan 09, 2026, 08:51 PM UTC
Duration
38m
Detected by Pingoru
Jan 09, 2026, 08:13 PM UTC

Affected components

Customer Support

Update timeline

  1. investigating Jan 09, 2026, 08:13 PM UTC

    We are currently experiencing degraded performance in our Customer Support systems.

  2. resolved Jan 09, 2026, 08:51 PM UTC

    This incident has been resolved.

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