Resolved after 1 day, affecting CentralReach Platform, on October 20, 2025.
Amazon Web Services (AWS) is experiencing a widespread issue, but beginning to return to typical performance levels. Users may now notice improvements in the CentralReach platform. We are continuing to monitor and work with AWS to resolve this issue as soon as possible. AWS Status page for more information: https://health.aws.amazon.com/health/status
Affected components
Update timeline
- investigating Oct 20, 2025, 01:01 PM UTC
We are experiencing a confirmed Amazon Web Services Outage which is affecting CentralReach users. As a result, this is preventing users from logging in to CentralReach. We apologize for the inconvenience, and we are working rapidly with AWS to restore access. https://health.aws.amazon.com/health/status
- identified Oct 20, 2025, 02:41 PM UTC
Amazon Web Services (AWS) is experiencing a widespread issue, causing slower performance on some pages. We are working with AWS to resolve this issue as soon as possible. AWS Status page for more information: https://health.aws.amazon.com/health/status
- identified Oct 20, 2025, 04:02 PM UTC
Amazon Web Services (AWS) is experiencing a widespread issue, but beginning to return to typical performance levels. Users may now notice improvements in the CentralReach platform. We are continuing to monitor and work with AWS to resolve this issue as soon as possible. AWS Status page for more information: https://health.aws.amazon.com/health/status
- resolved Oct 21, 2025, 01:59 PM UTC
AWS and CentralReach services have returned to expected operating levels.
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Amazon Web Services