Resolved after 2 hours 52 minutes, affecting CentralReach Platform, on August 17, 2026.
Our file security scanning provider is experiencing an issue that is impacting access to recently uploaded files in CentralReach. As a result, some files uploaded recently may be temporarily unavailable for viewing or downloading. We apologize for the disruption and appreciate your patience while we actively work to restore access as quickly as possible.
Affected components
Update timeline
- identified Aug 17, 2026, 05:05 PM UTC
Our file security scanning provider is experiencing an issue that is impacting access to recently uploaded files in CentralReach. As a result, some files uploaded recently may be temporarily unavailable for viewing or downloading. We apologize for the disruption and appreciate your patience while we actively work to restore access as quickly as possible.
- resolved Aug 17, 2026, 07:58 PM UTC
All areas of the platform have returned to expected operating levels.
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