CentralReach incident

Connection Disruption Messages

Resolved after 2 days 4 hours, affecting CentralReach Platform, on March 11, 2025.

resolved Mar 13, 2025, 09:12 PM UTC

Our teams have implemented an update to improve performance and user experience.

Started
Mar 11, 2025, 04:50 PM UTC
Resolved
Mar 13, 2025, 09:12 PM UTC
Duration
2d 4h
Detected by Pingoru
Mar 11, 2025, 04:50 PM UTC

Affected components

CentralReach Platform

Update timeline

  1. investigating Mar 11, 2025, 04:50 PM UTC

    CentralReach is investigating brief disruptions in the platform lasting approximately 2 minutes. Some users may encounter a message that reads "upstream connect error". After 2 minutes, refresh the page to continue working as expected. Our team is actively working to identify the root cause and implement a fix as quickly as possible.

  2. resolved Mar 13, 2025, 09:12 PM UTC

    Our teams have implemented an update to improve performance and user experience.

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