Resolved after 1 hour 21 minutes, affecting CentralReach Platform, on May 4, 2026.
Platform performance has returned to expected levels and has been fully restored.
Affected components
Update timeline
- investigating May 04, 2026, 09:47 PM UTC
We are experiencing platform disruption that is preventing users from logging into CentralReach. Our teams are investigating and working to restore access as quickly as possible.
- investigating May 04, 2026, 10:08 PM UTC
Our teams are continuing to work to restore platform performance to expected levels. Experience has improved but some users may continue to experience slowness when loading some screens.
- monitoring May 04, 2026, 10:27 PM UTC
Platform performance has returned to expected levels. We are monitoring to confirm the incident has been fully resolved and will provide a final update shortly.
- resolved May 04, 2026, 11:09 PM UTC
Platform performance has returned to expected levels and has been fully restored.
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