Central 1 incident

INC220625 - BNC missed sending an AFT file in the morning exchange

Resolved after 4 hours 16 minutes, affecting Payment Services, on April 27, 2026.

resolved Apr 27, 2026, 06:54 PM UTC

We have received this mornings missing AFT file from BNC. The 160 transactions missed in the file this morning will be included in this afternoon's AFT CR03/ON03. Central 1 – [email protected] – 1.888.889.7878, press 1

Started
Apr 27, 2026, 02:38 PM UTC
Resolved
Apr 27, 2026, 06:54 PM UTC
Duration
4h 16m
Detected by Pingoru
Apr 27, 2026, 02:38 PM UTC

Affected components

Payment Services

Update timeline

  1. identified Apr 27, 2026, 02:38 PM UTC

    Payments Canada has notified Central 1 that BNC (National Bank of Canada) did not send one of the two files in the morning exchange. The larger of the two AFT files was successfully received and processed. We will provide an update once we have received and processed the remaining BNC file. Central 1 – [email protected] – 1.888.889.7878, press 1

  2. resolved Apr 27, 2026, 06:54 PM UTC

    We have received this mornings missing AFT file from BNC. The 160 transactions missed in the file this morning will be included in this afternoon's AFT CR03/ON03. Central 1 – [email protected] – 1.888.889.7878, press 1

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