Central 1 incident
INC230153 - Missing ORPI and ORUI Returns Processed
Resolved on October 20, 2026, affecting Payment Services.
Central 1 has identified an issue where some organizations may not have received the CAD Online Return Processed Items (ORPI) and USD Cheque Return (ORUI) reports dated October 19, 2026, in this morning's MERG file. If your organization did not receive a report, or received a blank report, the missing report details will be included in tomorrow's MERG file. For Ontario credit unions, the reports will also be available in their SFTP folder. Central 1 Support - [email protected] | 1.888.889.7878 (press 1)
Affected components
Update timeline
- resolved Oct 20, 2026, 12:19 PM UTC
Central 1 has identified an issue where some organizations may not have received the CAD Online Return Processed Items (ORPI) and USD Cheque Return (ORUI) reports dated October 19, 2026, in this morning's MERG file. If your organization did not receive a report, or received a blank report, the missing report details will be included in tomorrow's MERG file. For Ontario credit unions, the reports will also be available in their SFTP folder. Central 1 Support - [email protected] | 1.888.889.7878 (press 1)
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