Central 1 incident
Resolved - INC221825 - PaymentStream Direct is not available
Resolved after 2 hours 18 minutes, affecting Payment Services, on May 17, 2026.
Central 1 is aware that PaymentStream Direct is not accessible and has initiated an immediate investigation. The user will receive an error message that the server is unavailable after entering the 2-step token code. Keeping you informed during this incident is important to us. We’ll share another update with you by 9:30 a.m. PT (12:30 a.m. ET) today, or as soon as we have significant developments to report. Central 1 - [email protected] - 1.888.889.7878, press 0
Affected components
Update timeline
- identified May 17, 2026, 11:50 AM UTC
Central 1 is aware that PaymentStream Direct is not accessible and has initiated an immediate investigation. The user will receive an error message that the server is unavailable after entering the 2-step token code. Keeping you informed during this incident is important to us. We’ll share another update with you by 9:30 a.m. PT (12:30 a.m. ET) today, or as soon as we have significant developments to report. Central 1 - [email protected] - 1.888.889.7878, press 0
- resolved May 17, 2026, 02:08 PM UTC
This incident has been resolved.
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Amazon Web Services