Resolved after 58 minutes, affecting Payment Services and Digital Banking Services, on November 27, 2025.
Today's etransfer reports (The EMCD, EMCU, and ECCX) will be available tomorrow morning in the MERG report file and SFTP folders for all organizations. Central 1 - [email protected] - 1.888.889.7878 option 1
Affected components
Update timeline
- investigating Nov 27, 2025, 12:58 PM UTC
Due to an Interac technical issue, today's e-transfer reports and files have been delayed. The EMCD, EMCU, and ECCX reports are not available. The e-Transfer EMTC/EMFC reconciliation files are also unavailable. An update will be provided by 9 a.m. PT (12 p.m. ET). Central 1 - [email protected] - 1.888.889.7878 option 1
- investigating Nov 27, 2025, 01:24 PM UTC
The e-Transfer EMTC/EMFC reconciliation files are now available. Central 1 - [email protected] - 1.888.889.7878 option 1
- resolved Nov 27, 2025, 01:56 PM UTC
Today's etransfer reports (The EMCD, EMCU, and ECCX) will be available tomorrow morning in the MERG report file and SFTP folders for all organizations. Central 1 - [email protected] - 1.888.889.7878 option 1
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