Central 1 incident
INC214606 - USD Branch Capture settlement and reporting is incomplete for ON and BC organizations
Resolved after 19 hours 29 minutes, affecting Payment Services, on December 30, 2025.
The settlement and reporting for the USD cheques scanned on December 29th is now complete. Central 1 - [email protected] - 1.888.889.7878, press 1
Affected components
Update timeline
- monitoring Dec 30, 2025, 07:57 PM UTC
Due to a technical issue, the USD cheques scanned yesterday (December 29, 2025) were not included in your CAS USD current account posting or on your USDJ\AIOU “Account Activity and Balances” report. The settlement and reporting will be processed this evening and will appear in your USD account and report tomorrow morning (December 31, 2025). Central 1 - [email protected] - 1.888.889.7878, press 1
- resolved Dec 31, 2025, 03:27 PM UTC
The settlement and reporting for the USD cheques scanned on December 29th is now complete. Central 1 - [email protected] - 1.888.889.7878, press 1
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