Central 1 incident
INC215029 - Wire Charge Posting Delay – December 29–31, 2025
Resolved on January 8, 2026, affecting Payment Services and Treasury Services.
Central 1 is aware that wire charges for December 29, 30, and 31, 2025 were not applied as expected. Our teams have investigated and confirmed that these charges were not processed prior to month-end and year-end close. As a result, the affected wire charges will be applied at January 2026 month-end. No action is required from clients at this time. We apologize for the inconvenience this may cause and appreciate your understanding as we ensure charges are accurately applied. Central 1 - [email protected] - 1.888.889.7878, press 1
Affected components
Update timeline
- resolved Jan 08, 2026, 10:08 PM UTC
Central 1 is aware that wire charges for December 29, 30, and 31, 2025 were not applied as expected. Our teams have investigated and confirmed that these charges were not processed prior to month-end and year-end close. As a result, the affected wire charges will be applied at January 2026 month-end. No action is required from clients at this time. We apologize for the inconvenience this may cause and appreciate your understanding as we ensure charges are accurately applied. Central 1 - [email protected] - 1.888.889.7878, press 1
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