Central 1 incident

INC215946 :: Teamsite 20 Content Management outage

Resolved after 21 minutes, affecting Digital Banking Services, on January 27, 2026.

resolved Jan 27, 2026, 06:37 PM UTC

Please be advised that a fix has been applied and client should now be able to edit without issue. If you are still seeing issues, please follow clear your cache and cookies. [email protected] - 1.888.889.7878, option 2

Started
Jan 27, 2026, 06:16 PM UTC
Resolved
Jan 27, 2026, 06:37 PM UTC
Duration
21m
Detected by Pingoru
Jan 27, 2026, 06:16 PM UTC

Affected components

Digital Banking Services

Update timeline

  1. investigating Jan 27, 2026, 06:16 PM UTC

    Please note that we are currently experiencing technical issues with Teamsite 20 Content Management system. At this time CC Pro and E-studio user may not be able to publish pages. OpenText is actively working on resolving the issue. Public Websites and Online Banking services are not affected. We will provide an update by or before 1pm PT (4pm ET). We apologize for any inconvenience this may be causing. [email protected] - 1.888.889.7878, option 2

  2. resolved Jan 27, 2026, 06:37 PM UTC

    Please be advised that a fix has been applied and client should now be able to edit without issue. If you are still seeing issues, please follow clear your cache and cookies. [email protected] - 1.888.889.7878, option 2

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