Resolved after 1 hour 22 minutes, affecting Central 1 Services and Payment Services and 1 more, on April 6, 2026.
The latency issue impacting the wires repair queue has been resolved. There was no observed impact to incoming or outgoing wire processing during this morning’s event. Fiserv will continue their investigation into the underlying performance issue to support ongoing product stability. Central 1 – [email protected] – 1.888.889.7878, press 1
Affected components
Update timeline
- investigating Apr 06, 2026, 04:15 PM UTC
Central 1 has advised Fiserv that we are experiencing latency processing incoming wires through their EPP service. There is no impact on creating wires in PaymentStream Direct, and Central 1 has not observed any failed wires currently. Fiserv has initiated an active investigation into the performance issue. A further update will be provided within the next hour. Central 1 - [email protected] - 1.888.889.7878, press 1
- resolved Apr 06, 2026, 05:37 PM UTC
The latency issue impacting the wires repair queue has been resolved. There was no observed impact to incoming or outgoing wire processing during this morning’s event. Fiserv will continue their investigation into the underlying performance issue to support ongoing product stability. Central 1 – [email protected] – 1.888.889.7878, press 1
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